Shipping Policy

At Kliner Labs LLP, we are committed to delivering your matcha products promptly and efficiently. Please review our shipping policy below for details on our shipping process and expectations.

Shipping Policy:

1. Processing Time: All orders are processed and shipped within 48 business hours of receiving payment. Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Confirmation: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the delivery status of your package.
3. Shipping Methods: We offer various shipping options to meet your needs. The available shipping methods and their respective delivery times will be displayed at checkout.
4. Shipping Rates: Shipping costs are calculated based on the shipping method selected and the destination of the order. The total shipping cost will be provided at checkout.
5. Delivery Issues: In the unlikely event that there is an issue with the dispatch of your order, our team will contact you promptly to resolve the matter and provide you with an update on your shipment.
6. International Shipping: We ship internationally to all countries. Please be aware that international shipments may be subject to additional customs fees, duties, or taxes, which are the responsibility of the recipient.
7. Customer Service: If you have any questions or concerns about your order, please contact our customer service team at "hq@kliner.in". We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing Kliner Labs LLP for your matcha needs. We appreciate your business and look forward to serving you.